COMPANY NEWS
From January 14, 2025, all current news about the company, promotions and special offers will be posted on the "Company News" page on our official website. In order to improve the efficiency of information exchange, we are stopping publications on social networks and other platforms. This measure is aimed at creating a single centralized platform, which is especially important in light of our expansion into international markets and serving customers who speak different languages. In the near future, we will introduce categories for other languages, and language support will be expanded gradually.
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January 7, 2025
In order to optimize our work and further expand the RETAIL OUTLETS network, we are making a decision to make changes to the range of tea products presented in our catalog. We strive to make your shopping experience more convenient and enjoyable, so we plan to reduce the number of rare tea varieties and add new, more popular items that will meet your needs and preferences.
In the coming months, you may notice that some products will be missing from our assortment. It is also possible that the structure of product categories will change, which will allow us to better organize the presentation of products and make them easier to find.
We inform you of these changes in advance so that you do not have questions and misunderstandings in the future. Stay in touch, follow the updates and rest assured that we continue to work for you, striving to offer only the best.
In the coming months, you may notice that some products will be missing from our assortment. It is also possible that the structure of product categories will change, which will allow us to better organize the presentation of products and make them easier to find.
We inform you of these changes in advance so that you do not have questions and misunderstandings in the future. Stay in touch, follow the updates and rest assured that we continue to work for you, striving to offer only the best.
January 14, 2025
We have removed the option to submit requests for a sample of our tea products. We are proud that we were able to organize such an option, because tea is a food product, and it is quite difficult to evaluate its quality based only on reviews. However, during 4 months of testing this system, we have discovered a number of shortcomings and vulnerabilities. Therefore, the option of a free tea sample is temporarily disabled for improvement. Perhaps it will return in the future.
January 12, 2025
Due to the expansion of the RETAIL OUTLETS partner network, we are announcing important changes to the delivery terms.
For a limited time, courier delivery will be paid and will cost 290 rubles. Free delivery will be available for orders over 900 rubles.
The cost of delivery in Russia has increased from 49 rubles to 149 rubles, but the minimum amount for free delivery has decreased from 1,000 rubles to 700 rubles.
We have also introduced a new, convenient way to receive orders - pick up from one of the points of our RETAIL OUTLETS partners. This is absolutely free and allows you to pick up your order at a convenient time without waiting for the courier.
Please specify the details when placing your order.
For a limited time, courier delivery will be paid and will cost 290 rubles. Free delivery will be available for orders over 900 rubles.
The cost of delivery in Russia has increased from 49 rubles to 149 rubles, but the minimum amount for free delivery has decreased from 1,000 rubles to 700 rubles.
We have also introduced a new, convenient way to receive orders - pick up from one of the points of our RETAIL OUTLETS partners. This is absolutely free and allows you to pick up your order at a convenient time without waiting for the courier.
Please specify the details when placing your order.
January 1, 2025
From January 1 to February 20, order picking will take longer due to holidays and increased workload. Now the waiting time has been increased from 1 to 3 days. We will try to return to the previous deadlines of 1 day earlier than February 20, depending on the overall workload. Happy New Year 2025!
December 29, 2024
Added "About Us" page with English translation. Now you can share information about our tea company with your English speaking friends.
December 28, 2024
We have added a page "VIP clients" which provides information about VIP status and the possibility of obtaining it by filling out an application if you have not received an individual offer from us. You can find it in the "For clients" section of our website.
December 27, 2024
We have updated the "Delivery and Payment" page. Now you can easily find out the delivery time, cost and information about the delivery service provider. We have also added an additional section with delivery options for orders from our RETAIL OUTLETS mini-points.
December 5, 2024
Please note that all discounts and promotions listed in the article from November 5, 2024 are no longer valid. We apologize for any inconvenience. However, from December 5, 2024, from 5:00 AM, we offer a new promo code for a 10% discount in honor of the New Year holidays. This promo code can be used an unlimited number of times and will be valid until January 5, 2025.
promo code: newyear2025
Addition
from November 5, 2024 *
November 20, 2024
We apologize for the logistical disruption. Orders not delivered on November 20th will be delivered tomorrow (November 21st).
November 10, 2024
From November 10 to December 10, technical problems are possible: errors when placing an order, product availability error and 404 error when opening pages. This is due to work on website optimization and the implementation of a new retail system. We strive to improve your experience of contacting our company, so follow our news. The site continues to operate as usual, but complete restrictions on access to the site may occur.